American Family
Carrier profile — financial strength, complaint index, and appointed agents.
AM Best Rating
A
Financial strength — the carrier's ability to pay claims.
NAIC Complaint Index
1.21
Above the national average of 1.00 — more complaints than a typical carrier of its size.
The complaint index is a company-level measure (1.00 = market average, normalized within each line of coverage by policies in force). It reflects American Family as a company — not any individual agent appointed with it. Source: Texas Department of Insurance complaint data (2024), aggregated across the carrier's subsidiaries.
610 verified agents appointed with American Family
500 of 610 agents
Edward Garvin Britt Jr.
Casualty Insurance
Rand Wall
Casualty Insurance
Norman Adams
Casualty Insurance
Jason Yeo
Casualty Insurance
Walter Sprang
Casualty Insurance
Gary Dudley
Casualty Insurance
Mary Rodriguez
Casualty Insurance
William Randol
Casualty Insurance
Daniel Kay
Casualty Insurance
Kingsley Knight
Casualty Insurance
Phillip Ermis
Casualty Insurance
Peter Bibby
Casualty Insurance
Frank Anthony Swingle Jr
Casualty Insurance
Barry Crow
Casualty Insurance
Kevin Pailet
Casualty Insurance
Larry Greenhaw
Casualty Insurance
Cynthia Southerland
Casualty Insurance
Darrell Breeden
Casualty Insurance
Melissa Perryman
Casualty Insurance
David Goldstein
Casualty Insurance
158 agencies appointed with American Family
Real appointment records from the Texas Department of Insurance.
Hub International Texas, INC
Fort Worth, TX · 510 carrier appointments
Frost Insurance Agency, INC
San Antonio, TX · 466 carrier appointments
Assuredpartners Of Texas, LLC
Plano, TX · 433 carrier appointments
Lewis Watkins Farmer Agency INC
Austin, TX · 395 carrier appointments
The Baldwin Group Southwest, LLC
Houston, TX · 394 carrier appointments
Coverica, INC
Dallas, TX · 360 carrier appointments
Dean & Draper Insurance Agency, LP
Houston, TX · 336 carrier appointments
Carroll Insurance Agency Ltd
Houston, TX · 310 carrier appointments
Roach Howard Smith & Barton INC
Dallas, TX · 308 carrier appointments
Securance Corporation Agency
Houston, TX · 302 carrier appointments
Frank Swingle & Associates, INC
Dallas, TX · 300 carrier appointments
Insurance One Agency, Lc
Dallas, TX · 299 carrier appointments
Boyd, Shackelford, Barnett & Dixon, LLC
Plano, TX · 299 carrier appointments
Hull & Company, LLC
Plano, TX · 267 carrier appointments
Pathfinder/ll&d Insurance Group LLC
Houston, TX · 262 carrier appointments
Cravens Warren Insurance Agency, INC
Houston, TX · 260 carrier appointments
Champion Commercial Insurance Agency, L.l.c.
Dallas, TX · 249 carrier appointments
Walthall, Sachse & Pipes, INC
San Antonio, TX · 246 carrier appointments
Independent Insurance Center INC
San Antonio, TX · 239 carrier appointments
Brady Chapman Holland & Assocs INC
Houston, TX · 236 carrier appointments
Insurepointe Of Texas INC
Houston, TX · 234 carrier appointments
First United Bank Insurance Solutions, INC
Plano, TX · 232 carrier appointments
Swbc Insurance Services, INC
San Antonio, TX · 231 carrier appointments
Greenhill Financial LLC
Dallas, TX · 231 carrier appointments
Heaton Bennett Insurance Partners, L.p.
Austin, TX · 218 carrier appointments
Insurica Tx Insurance Services, LLC
Austin, TX · 205 carrier appointments
Security Service Cuso, L.l.c.
San Antonio, TX · 203 carrier appointments
Dexter & Company
Dallas, TX · 203 carrier appointments
Whitaker Insurance Associates INC
San Antonio, TX · 202 carrier appointments
Crandall & Associates INC
San Antonio, TX · 195 carrier appointments
Brown & Brown Lone Star Insurance Services INC
San Antonio, TX · 180 carrier appointments
The Lipscomb Insurance Group, INC
Dallas, TX · 178 carrier appointments
South Texas Insurance Agencies INC
Corpus Christi, TX · 169 carrier appointments
Magnum Choice Insurance Agency, INC
Plano, TX · 167 carrier appointments
Frederiksen & Frederiksen A Corp
Dallas, TX · 166 carrier appointments
Coverica Agency Alliance, LLC
Dallas, TX · 163 carrier appointments
The Shropshire Agency, INC
Lubbock, TX · 161 carrier appointments
Bev Cap Management, LLC
McKinney, TX · 159 carrier appointments
Southwest Business Corporation
San Antonio, TX · 154 carrier appointments
Grimes Insurance Agency INC
Lubbock, TX · 152 carrier appointments