MetLife
Carrier profile — financial strength, complaint index, and appointed agents.
AM Best Rating
A+
Financial strength — the carrier's ability to pay claims.
NAIC Complaint Index
2.21
Above the national average of 1.00 — more complaints than a typical carrier of its size.
The complaint index is a company-level measure (1.00 = market average, normalized within each line of coverage by policies in force). It reflects MetLife as a company — not any individual agent appointed with it. Source: Texas Department of Insurance complaint data (2024), aggregated across the carrier's subsidiaries.
Agents appointed with MetLife
No appointed agents found in our current dataset for MetLife. Carrier appointment data is only available for states that publish it.